Join Us!

Be a TaskUs Teammate

(Customer Service Representative)
Pin Icon Tijuana, Mexico

Interested in Joining Us?

Apply Now Hiring Process

New training classes begin weekly.

Complete this form and we'll be in touch to schedule your interview.

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A day in the life at TaskUs:


As a TaskUs teammate, you will have various responsibilities depending on the area where you work. Your day-to-day tasks may include:

  • Researching and resolving customer issues via phone, email, and chat.
  • Providing product support for customers.
  • Upselling or cross-selling products that will benefit your customer.
  • Reviewing and monitoring user-generated content to help keep the internet safe.
  • Documenting customer interactions according to standard operating procedures.

To ensure you are successful we will provide full training when you start and regular coaching and development sessions to help you grow in your new role. And we’re not all about work, we also prioritize fun with activities such as parties, fitness challenges, CSR events and video game competitions, team and personal development, and wellness.

Requirements:

  • Willing to complete assessments that include a typing test of 25-30 wpm
  • Great communication skills (written and verbal)
  • Adaptable, flexible, and has abilities to work with process and information changes
  • At least 18 years old
  • Willing to participate in a background screening

Nice-to-haves:

  • Experience with phone, email, and live chat support
  • Experience in customer service, sales, billing, collections, and technical support

Ridiculously Amazing Benefits

Whether you are working on-site or at home, we provide the absolute best for our team. From on-site gyms to exceptional health benefits for the whole family, we are here to support you.

Major & Minor Medical Insurance

Major and Minor Medical Insurance

Wellness + Resiliency Programs

Wellness + Resiliency Programs

Birthday Off and Paid Time Off

Birthday Off and Paid Time Off

Engagement and Experience Rewards

Engagement and Experience Rewards

World-class, Employee-centric Sites and Facilities

World-class, Employee-centric Sites and Facilities

TaskUs Careers

Explore Life at TaskUs

Joining TaskUs instantly makes you a part of a team that champions an award-winning, people-first culture.

We are known for our inclusiveness, fostering an environment where you and your career can thrive—a place where your voice matters. In fact, many of our innovative ideas come directly from our teammates around the world!

Our people make TaskUs a #RidiculouslyGood place to work, and we’re always striving to make your experience the best it can be. Period.

Apply Now Hiring Process